Software Questions
Software Disconnection Error
The device should be turned on and the software should be run in the correct sequence. The correct communication cable should be connected.
The spectrum is not displayed:
After turning on the lamp and adjusting it to the appropriate intensity, the shutter should be released.
Absorption and transmission measurement not working correctly.
First, the blank and dark measurement steps must be performed correctly. After these steps, the absorbance should show a flat zero line.
High intensity scope and saturation.
The detector is saturated due to excessive light. Reduce the integration time.
Low light and weak scope.
Increase the integration time.
Spectrum chart not on page.
Added by clicking on Start and entering the name.
Displaying information in 3D is slow.
The computer speed is slow. Display less data.
Software error at startup.
The device is turned off, turn it on, or the USB cable is not connected.
The shift in wavelength is observed:
Wavelength calibration is required. Check the calibration setting table in the software with the instrument standard sheet.